Rapid Troubleshooting Guide for Common Azure Kubernetes Service (AKS) Cluster Issues
Managing Azure Kubernetes Service (AKS) clusters can be complex, especially when issues arise that impact application performance or availability. Quickly identifying and resolving common problems is crucial to maintaining a healthy, reliable environment. In this guide, we'll walk through straightforward troubleshooting steps for typical AKS issues, helping you restore service swiftly.
Introduction
AKS simplifies container orchestration, but like any cloud service, it can encounter problems such as pod failures, network connectivity issues, or resource bottlenecks. Being able to quickly diagnose these issues saves time and minimizes downtime. This post covers essential troubleshooting techniques for common AKS cluster problems.
1. Verify Cluster and Node Status
Check Cluster Health
Start by confirming the overall health of your AKS cluster. Use Azure CLI:
az aks show --resource-group <ResourceGroupName> --name <ClusterName>
Look for the powerState and provisioningState fields. The cluster should be in a "Succeeded" state, and nodes should be "Ready".
Check Node Status
List nodes to verify they are operational:
kubectl get nodes
Nodes marked as Ready are functioning correctly. If not, investigate further.
2. Troubleshoot Pod Issues
Check Pod Status
Identify problematic pods:
kubectl get pods --all-namespaces
Pods in CrashLoopBackOff, Error, or Pending states need attention.
View Pod Logs
Get logs for a specific pod:
kubectl logs <pod-name> -n <namespace>
Logs often reveal why a pod failed or crashed.
Describe Pods
Get detailed info:
kubectl describe pod <pod-name> -n <namespace>
This provides events and error messages that help pinpoint issues.
3. Check Resource Utilization
Resource constraints can cause pod failures.
Monitor Resources
Use Azure Monitor or Kubernetes metrics:
kubectl top pods -n <namespace>
kubectl top nodes
If CPU or memory is maxed out, consider scaling your cluster or optimizing resource requests.
Scale Nodes
Increase node count if necessary:
az aks scale --resource-group <ResourceGroupName> --name <ClusterName> --node-count <DesiredCount>
4. Network Connectivity Troubleshooting
Network issues can prevent pods from communicating.
Check Network Policies
Ensure network policies aren’t blocking traffic.
Verify Service Endpoints
Check if services are correctly exposing pods:
kubectl get svc -n <namespace>
Use kubectl describe svc <service-name> for details.
Test Connectivity
Execute a test pod for network testing:
kubectl run -it --rm --restart=Never busybox --image=busybox -n <namespace> -- /bin/sh
Inside the pod:
ping <service-ip>
nslookup <service-name>
5. Troubleshooting Persistent Volume Issues
Persistent volume problems can cause storage failures.
Check Volume Status
kubectl get pv
kubectl get pvc -n <namespace>
Ensure PVCs are bound and PVs are available.
Describe PVCs and PVs
kubectl describe pvc <pvc-name> -n <namespace>
kubectl describe pv <pv-name>
Address issues like pending PVCs by adjusting storage class or capacity.
Conclusion
Troubleshooting AKS clusters efficiently involves systematic checks of cluster health, pod status, resource utilization, network connectivity, and storage. Regular monitoring and proactive diagnostics can prevent many issues before they impact your applications. When problems occur, these quick troubleshooting steps can help you identify and resolve common issues effectively, minimizing downtime and maintaining a resilient environment.
Remember, always keep your cluster and its components updated, and leverage Azure Monitor and Azure Advisor for ongoing health insights. Happy troubleshooting!"


